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30-day money back guarantee
We want you to be happy with your order from Parker & Rose London.
If your purchase isn't quite right, you can contact us within 30 days of receiving your order. Our customer service team will guide you through the return process and make sure everything is clear and straightforward.
If you have any questions before or after placing your order, you can always reach us at info@parkerandrose.com
Testimonials
★★★★★Really happy with my order. Everything arrived nicely packed and the top fits really well. Lovely quality too.
Laura B.
★★★★My dress arrived in perfect condition and fits me really nicely. The fabric feels lovely as well. Very happy with it.
Grace L.
★★★★★Ordered a jumper and I’m really pleased with it. Feels good quality and looks just like the photos. Would order again.
Tom B.
FAQs
We accept returns within 30 days of receiving your order. Items must be unworn, unwashed, and in their original condition. For full details, visit our return policy page.
Once your order has been shipped, you will receive a tracking number via email. You can use this to track your order through the carrier's website.
Refer to our size guide on the product page for the best fit. If you're between sizes, we recommend choosing the larger size for added comfort.
To ensure your garments maintain their quality, please follow the care instructions on the label. Dry cleaning is recommended for many of our pieces to maintain their shape and fabric integrity.
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Free delivery
Free shipping on every order, sent with Royal Mail.
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Secure payments
Every payment is fully encrypted and protected.
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30-day returns
Not the right fit? Send it back within 30 days.
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Customer support
Fast, personal help before and after your order.